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July 31 2010.
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    July issue -- Information pollution.
-- Common lies by the customers.  
-- Emotions in industrial buying. -- Essential skills for handling "C" level management.
-- What price to quote? -- Questioning skills.
-- Ethics in selling. -- Difference is in the Soft skills.
-- Research for a successful sales call. -- Disappearing customers.
-- Delivery is getting delayed, what do I do? -- You are as good as your dumbest competitor !
-- Who is responsible for your professional development ? -- Quality tool to improve sales.
-- For a bright future look at the history. -- Communication in difficult times.
-- What I did in last recession. -- Let's get back to the basics.
-- Your World is Flat ! -- Identify decision maker in difficult times.
-- When teamwork doesn't work. -- Marketing strategies for the coming recession.
-- Do you have the right relations? -- Order was lost because of price.
-- How would you propose? -- Secrets of SME business development.
-- Do you know enough about competition ? -- Your CEO is a valuable marketing resource.
-- Common mistakes in sales proposals. -- There are gaps in your service quality.
-- Every employee can improve market reach. -- You call only when we have an enquiry.
-- Outsource your sales function. -- Few good questions.
-- Is your sales talk believable ? -- Where does marketing stop ?
-- Only busy people find time. -- My ideal customer.
-- Do you know what you know? -- Knowledge management in sales organisation.
-- What purchase wants? -- Make the first offer for a successful sales negotiation.
-- Selling the invisible. -- Challenges of services marketing.

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